Participant Rights
Understanding your rights of choice, control, dignity, and communication as an NDIS participant.
Participant Rights Charter
Ablto Care and Service Pty Ltd is dedicated to promoting a culture where participant rights are respected, upheld, and championed in every interaction. We align our services directly with the NDIS Practice Standards and human rights charters.
Your Rights
As a participant receiving support services from Ablto Care and Service Pty Ltd, you hold the following fundamental rights:
Respect & Dignity
Be treated with respect, dignity, and compassion, completely free from discrimination, abuse, harassment, neglect, or exploitation.
Choice & Control
Lead the design of your care, choose your coordinators and workers, and make decisions regarding which services best support your life goals.
Privacy & Confidentiality
Rest assured that your personal and sensitive health records are stored, utilized, and shared strictly in compliance with privacy regulations.
Clear Communication
Receive service parameters, feedback details, and guidelines in a format that suits your communication styles and accessibility preferences.
Independent Advocacy
Involve advocates, legal representatives, or interpreters of your choice to assist you during planning sessions, intakes, or reviews.
Feedback & Recourse
Submit complaints or provide continuous feedback regarding care quality without any fear of services being compromised or discontinued.
Our Responsibilities
As a registered NDIS support service provider, we hold structural responsibilities to ensure your security and support quality:
Custom Support Delivery
Deliver high-quality supports designed specifically to meet your unique disability constraints and target goals.
NDIS Practice Rules
Operate in strict compliance with the NDIS Practice Standards, Code of Conduct, and Victorian Health Record laws.
Open Communication
Communicate honestly, transparently, and quickly regarding scheduling modifications, billing changes, or plan updates.
Staff Credentials
Ensure all assigned workers undergo continuous NDIS worker screening, qualification verification, and safety training.